Operator Live Tracking Agreement

• You confirm that you own each bus you register, or are authorised by its owner or operator to register it and to agree to this Agreement on their behalf.
• The operator, bus, route and contact details you submit must be accurate, and you will tell us promptly when they change.
• You remain solely responsible for holding and complying with every permit, licence, registration, fitness certificate and insurance that the law requires for your vehicles and services. Being listed on TN Bus Stand does not replace any of them.

Every application is reviewed by our team. We may ask for more information, approve, or decline an application, and a registration does not guarantee that a bus will be listed. An approved bus is shown to passengers only after a supported tracking source has been connected and activated for it.

Our review checks the information you give us for the purpose of running this service. It is not an audit of your legal or regulatory compliance.

Once tracking is active for a registered bus, we receive from the tracking source you chose:

• Location data — the vehicle's position (latitude and longitude) and, where the source provides them, speed, heading and accuracy.
• Timing data — when each location was recorded and received.
• Source identifiers — the identifier of the tracking device, provider connection or app installation that sends the data, so we can attribute it to the right bus.

Location is collected only for the purpose of showing the registered bus while it is operating. With the driver tracking app, location is shared only while tracking is switched on in the app; we do not collect the driver's contacts, messages or other personal content from the device.

For an approved bus with active tracking, passengers may see permitted live information, which is limited to:

• the bus's approximate current location and operating status, and when its location was last updated;
• your business or operator name, the bus type, and the route, stops and schedule information you provided;
• bus photos you provided, once the bus has been approved.

Passengers never see your phone numbers, email address, business address, uploaded documents, reviewer notes or any driver's personal details.

• Tell the drivers of registered buses that the bus's location is shared with TN Bus Stand while it is operating, and obtain any consent from them that the law requires.
• Drivers must never handle a phone or tracking device while driving. The driver app is designed to run in the background.
• Keep tracking devices installed, powered and working, and do not tamper with them, spoof locations or share another vehicle's location as a registered bus.

GPS signals can be temporarily unavailable, mobile networks can delay updates, and locations are approximate. We show live information on an “as available” basis and may be unable to show a bus at times. We are not responsible for decisions a passenger makes based on live information, or for losses caused by gaps, delays or inaccuracies in the data.

We do not guarantee passenger numbers, bookings, revenue or any other business outcome. Listing a bus on TN Bus Stand is not an endorsement of the operator or the service.

• You can ask us to pause or deactivate live tracking for any bus, or to remove a bus, at any time by emailing [email protected] with your application ID. We act on such requests as soon as reasonably practicable.
• We may suspend tracking or remove a listing if information is inaccurate, a device misbehaves, the service is misused, or there is a safety or legal reason to do so.

We never ask for GPS-provider passwords, API keys or other login details in the public registration form. Where an integration needs credentials, our team sets it up with you through a secure channel after approval, and you may revoke that access at any time.

We use your registration information and the live location data as described in our Privacy Policy. Contact numbers are stored encrypted; uploaded documents are kept in private storage and are accessible only to our verification team. We keep live location data only for as long as it is needed to operate the service, investigate problems and meet legal obligations.

You allow us to display your business name, bus details, route information and, after approval, the bus photos you provide on our website and mobile app for as long as the bus is listed. You confirm that you have the right to share those photos.

We may update this Agreement as the service evolves. The version and date at the top of this page will change, and for significant changes we will let registered operators know before they take effect. If you do not agree with a change, you can deactivate tracking as described in Section 8.

This Agreement is governed by the laws of India, and the courts in Chennai, Tamil Nadu have jurisdiction, consistent with our Terms of Use.

Questions about this Agreement: [email protected]. Privacy requests: [email protected].

Registering a bus, having it verified and live tracking are free for every bus, with no end date, and we take no payment from you. Section 18 of our Terms of Use says how we would tell you first if paid plans were ever introduced; nothing is charged unless you choose to buy one. It forms part of this Agreement.